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Networking Tip #110 -
Trade Shows
Trade show participation or visitation is a tricky business and oftentimes a disappointing endeavor.
For trade show participants there are several guidelines to follow:
- Make sure your booth (table) is manned at all times. An empty booth shows disregard for visitors.
- Make sure you have a large nametag so visitors know you are the go to person.
- Try to avoid gimmicks to attract visitors. Premium giveaways are fine but always remain professional.
- Avoid blocking your booth, especially when you have other colleagues helping.
- When you have a visitor, acknowledge other visitors. Tell them you will be right with them.
- Don’t peddle, hawk or shout out! It will create a carnival atmosphere and damage your credibility.
- Giveaways and premiums attract takers, but do you have a plan or V.V.S. (Vocal Value Statement) to retain visitors?
- With some product or service booths it may be good to have an appointment book showing time slots available. I’ve seen this work wonders when done professionally.
- Collecting business cards, as with networking, will be a futile effort if you don’t have a clear, disciplined follow-up plan.
- Dress appropriately to the occasion as well as what service or product you are offering.
- Visit other vendors to garner ideas, to learn of possible networking opportunities and to explore professional collaboration.
- Arrive early (the early bird catches the worm) and stay late. I met one of my best clients at the end of a trade show.
- Visitors will feel comfortable if you always wear a smile.
- Have sufficient business cards and literature. Too much of an assortment of literature may dissuade some visitors.
- Most important of all, plan what you will say as a greeting. Saying "How are you today?" sounds like a cold caller. "Hello" is usually more appropriate!
- Be visitor-centric at your booth. Show keen interest by asking questions. Most people have a low tolerance for speeches and peddling.
For visitors at a trade show:
- Walk briskly around the entire show and as you peruse each table, jot down booth numbers or booth titles and/or locations of booths you wish to connect with. For example, a trade show has forty booths and you spot six that have a particular interest to you. Now you have the time to revisit those key locations and maximize the benefits of the show.
- Look for products or services that may help your business. Be aware of vendors with whom you may want to partner with.
- Be sure to identify the contact person and where they are on the decision making chain. Look for seemingly unimportant details like:
- Business card with no mailing address.
- Business card with no email.
- Business card with no contact name.
- Ascertain the best time to call. Any gatekeepers?
Final observation:
I’ve had people tell me they left business cards and no one ever followed up!
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